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Account report does not show any data

This article is for Tempo for Cloud and Data Center


Question

I've linked projects to Tempo Accounts, but the Account report does not display any data. What do I do?

Answer

Only linking an Account to a project will not set the Account custom field on existing issues. It only means that any issue in this project can be credited to a specific Account [available from the list of linked Accounts], and this is done by setting the desired Account in the Account Custom field in the Issue View.

This  article explains, step-by-step, how to link Accounts to issues.