This issue occurs specifically when work hours have been logged using the Timesheets by Tempo application, and not with Jira's native time tracking feature or the Time Tracker app.
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On Jira Cloud, the Timesheets by Tempo app operates independently from Jira's database and resides in its own system, using a separate database.
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The worklogs logged through Timesheets by Tempo are stored as Tempo Timesheets within the Jira database, but they are not associated with the Jira username; instead, they are saved with Tempo Timesheets as the author.
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The Time Tracker app only reads worklogs directly from the Jira database, not from Tempo Timesheets, which is why the worklog author appears as Tempo Timesheets instead of the individual user’s name.
To ensure that worklogs display the correct author, you may need to recreate these worklogs directly within Jira's native time tracking system or with the Time Tracker application and delete the original ones created by Timesheets by Tempo. This will allow the worklogs to be associated with the correct user name.
For more details, you can refer to the official Tempo documentation on this topic: Why do the Jira worklogs appear with the author Tempo Timesheets instead of the user's name?