The authorization error you’re encountering is typically caused by missing group permissions in the Time Tracker settings. Please follow the steps below to grant access:
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Go to Jira Settings (gear icon in the top right corner).
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Navigate to Apps > Time Tracker (under the Tempo section).
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Under the Configuration settings, locate the following sections:
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Auditor Groups
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Time Entry Issue Panel Groups
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Add the relevant user group(s) to either or both sections, depending on the level of access required:
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Use Auditor Groups if users need to view worklogs from other users (e.g., access reports via the main navigation bar and project menu).
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Use Time Entry Issue Panel Groups if users should only view their own worklogs (e.g., access the time entry panel on issues).
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Once the appropriate groups are added, users should have access without encountering the authorization error.