This article is for Data Center.
Problem
The “Add issues linked by Relates: parent relates to children” automation stopped working as expected.
Solution
When configuring the extender with levels 1–5 (for example), not all tasks are extended as expected; the extender evaluates the whole tree and only keeps the shortest path to each issue.
In this mode, the shortest path logic is applied. That means an issue will only appear at its first and shortest entry point in the hierarchy, and any duplicate occurrences through other paths will be excluded to keep the structure compact.
When you set the extender for level 2–2, it only looks at that specific level in isolation and extends each node/issue independently. This is why, in that case, all related issues appear as expected.
In short:
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Any direction → shortest path mode, one entrance per issue (compact tree).