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Roadmapping Error - Server responded with 500 code

Problem

When users attempt to update or access a roadmap, they may encounter a Server responded with 500 code error. This is a generic server error indicating that the requested action could not be completed due to an internal issue. One potential cause is the presence of browser extensions that interfere with or block the upload process, preventing the system from completing the operation successfully.

Solution

Double-check if there is an add-on or extension like an ad-blocker. A quick way to test if it is an add-on or extension is to test in an Incognito (Private) browser window. If you are able to perform the action on your Incognito (Private) window, the issue is an add-on or extension.