Knowledge Base Articles
Breadcrumbs

Unexpected error?

Problem

You receive a message stating “Worklog must not be null”

Solution


Please ensure that Worklog Visibility is not set in the Log Work Dialog.

att_1_for_4826857612.png

If you see Restricted to at the bottom of the dialog, it might be that someone has configured the Default Worklog Visibility Group in the add-on configuration.

att_2_for_4826857612.png
att_3_for_4826857612.png

While in Jira System Configuration, Comment visibility is set to default Project Roles only, and may need to be changed to Groups & Project Roles. Please see  Configuring Jira application options  for more information.