The Time Tracker app comes with its own time tracking provider, which can be selected in Jira configuration. This is optional but enables additional functionality for logging work directly in Jira.
Configuring the Time Tracking Provider
To configure the provider:
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Go to Jira Settings → Issues → Time Tracking.
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In the Time Tracking Provider section, select Time Tracker provided time tracking.
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Save the changes.
For more details, see Atlassian documentation:
Configure time tracking in Jira
Why Use the Time Tracker Provider?
While not required by the app, enabling the provider adds useful features:
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Enhancements in the Log Work dialog provided by the app.
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Consistent logging options across all places in Jira where work can be logged.
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Support for advanced features such as Require Work Description.
For examples of logging enhancements, see:
Important Note: Require Work Description
If you want to use the Require Work Description feature, you must enable the Time Tracker provider. Without this configuration, the requirement will not be enforced in Jira’s standard logging dialogs.
✅ Recommendation: For full feature usage and consistent logging experience, we suggest enabling the Time Tracker time tracking provider.