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Set an automated Tempo Account from parent issue

This article is for Tempo for Cloud


There might be a need to set a Tempo Account on an issue based on certain rules. With Automation for Jira this can easily achieved and there are several options to choose from. In this tutorial we focus on setting a Tempo Account in the event of the creation of a Jira issue. We will set the Tempo Account based on the Account that is set on the parent issue for the issue we will create.

Instructions

  1. Set up an automation rule under Project settings >Automation.

  2. As the trigger for the automation choose “Issue created”.

  3. Add a new component IF.

  4. Select “Related issue condition” and set “Related issues” field “Parent” and “Condition” field “Exists”.

    image-20250403-192805.png
    valid Parent issue link


  5. Add a new component THEN.

  6. Select “Account” field with “COPY” option and set “Issue to copy value from” field with “Parent issue”.

    image-20250403-193244.png
    Copy Account from Parent issue


  7. Save and publish the automation.

  8. You will notice that the Tempo Account value has been inherited from Parent.

    image-20250403-193548.png
    Account inherited from Parent



 

There are many rules available and the approach above could be used for many other use cases.